If you encounter difficulty accessing your account, a quick password reset will resolve this. See below for step-by-step instructions.
How to reset your password
If you continue to encounter issues logging in, here are some troubleshooting steps that might help:
Log in using a different web browser, e.g. Chrome, Firefox, or Safari (our website is not fully compatible with Internet Explorer)
Restart the browser and try logging in again here
Delete your cache and cookies