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📚Welcome to the Help Center
Need assistance? Our Help Center is packed with resources to answer your questions. Just type what you’re looking for in the search bar, or explore our articles to discover all things Medely!
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💬 Chat Support
🕔 Hours: 5:00 AM - 5:00 PM Pacific Time, Monday to Friday (excluding holidays)
Need a quick response? Chat support is your best bet! You can connect with us in just a few minutes. Just select the chat icon in the bottom-right corner of medely.com to get started!
📧 Email Support
🕔 Hours: 5:00 AM - 5:00 PM Pacific Time, Monday to Friday (excluding holidays)
For most questions, we recommend using our chat service or in-app resources — they're the fastest way to get your questions answered! If those don’t solve your issue, feel free to send us an email by selecting the button below.
📞 Phone Support
🕔 Hours: 5:00 AM - 5:00 PM Pacific Time, Monday to Friday (excluding holidays)
For the quickest resolution, we suggest starting with the the chat icon in the bottom-right corner of medely.com. Our self-service feature is available 24/7 through the chat messenger.
Alternatively, you can email us using the button above.
If you prefer to speak with someone over the phone, the Medely Customer Support team is happy to help! You can reach them at (888) 858-7660 during office hours. Please keep in mind that during peak times, you might experience a wait.