How to re-set your password:
- Click on "Forgot Password?" at the login portal.
- Enter your Email Address. Please note that if you are attempting to re-set your password and enter an email address that is not the one utilized for your Medely account, then you will not receive a password re-set email.
- Click "Reset Password"
- Check your email and click on the link to reset your password.
More troubleshooting methods:
- Try logging in from a different browser.
- Close the browser and re-visit the Log In page.
If you are still un-able to access your account, please message us and we will help you further troubleshoot.